Data Migration
Migration of user profile data from one platform to another
Service Package
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Twilio Segment Professional Service
RDA Digital’s partnership with Twilio Segment centers on driving Customer Experience transformation by eliminating data silos and creating a unified, actionable view of the customer. Through Segment, RDA helps organizations move beyond basic data collection to true data activation—powering personalized marketing, operational efficiency, and measurable business outcomes.
Challenges With CDPs
Adding New Sources / Destinations
Creating new sources and destination, with new events trait mapping
Identity Resolution
Adding new identity resolution channels and resolving trait conflicts.
System Integration
Optimize workflows with connected data, applications, and key systems. We are experts in linking together different systems and applications to act as one unified platform.
AI Innovation
A strong data environment unifies and simplifies AI solutions for better outcomes. We specialize in leveraging cutting-edge AI technologies to empower businesses.
Data and Analytics
Enable real-time insights, build intelligent digital products, or leverage AI to accelerate your business. Our data experts transform raw data into facts to unlock smart decisions.
Our Approach
Steps to Success
A strategy-first approach ensures AI initiatives align to business priorities and deliver measurable return on investment.
Discover
Understand what data
the platform has and
how it can send or
receive it to Segment
• Understand any
technical limitations of
data egress or ingres
Define
In today's market, every business needs the agility and flexibility of cloud technology. RDA has the chops to migrate complex systems, update tech stacks, or redesign entire architectures.
Connect
Every client is different. We start by identifying your customer needs and then shape solutions to meet them. We build a smart roadmap and maximize your current Microsoft investments.
Validate
Optimize workflows with connected data, applications, and key systems. We are experts in linking together different systems and applications to act as one unified platform.
The offer
Flexible Retainer Model
Many of our clients utilize our flexible retainer models to include time for training teams on various functionalities around Twilio Segment. Our goal is to ensure that teams build up self-sustainability on the platform long-term.
Pool of hours applied across strategy, build, optimization, and enablement
Priority access to cross-functional Twilio Segment experts as needs evolve
Staffing continuity ensures consistency of business and functional knowledge
Ideal for continuous experimentation and scaling use cases
Supports evolving strategic requirements without the need for re-scoping
Provides a fixed-cost structure for budget predictability and flexible commitment level to reflect changing needs
A Trusted Choice
RDA’s maturity, stability, focus and culture of commitment to excellence has contributed to a long-term client repeat business rate of 85%.
Technical Excellence
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Sitecore Platinum Partner
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13+ years of Sitecore experience
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100+ Sitecore Upgrades
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Geared for technical complexity
Ensured Low-Risk Execution
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Agile approach to projects
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Combine best practices with practical experience
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Highly qualified onshore technical practitioners
Values that Drive Success
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Transparency, integrity and being genuine is how we hold each other accountable
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We do what’s right
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We’re obsessed with delivering outstanding results
Partnership for the Future
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Services that go far beyond upgrades and migrations
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Strategists to help you envision and prioritize your digital roadmap
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Expertise in in all aspects of Strategy, UX, Delivery and Analytics
Twilio Segment Partner
Silver Partner
Schedule A
Discovery Call
Our Twilio Segment experts will ensure
you take the right next steps.